THE VOLUBLEAI PLATFORM
One platform for every business conversation.
Build AI voice agents that understand your customers, use your knowledge, take action and work alongside your team.
VOICE AGENTS
Voice agents built for real conversations.
Every agent listens, reasons and responds like a capable team member, not a script.
Natural conversation
Speaks in natural turns and adapts to each caller instead of following rigid menus.
Context & memory
Tracks what's been said and what's left to do across the whole call.
Business knowledge
Answers from your documents and data, not from guesswork.
Tool use
Looks things up and takes action in the systems your business runs on.
Escalation
Recognises when a call needs a person and hands it off cleanly.
Real-time voice
Low-latency speech built for conversations that feel natural.
INBOUND
Every call answered.
An AI receptionist greets, qualifies and resolves inbound calls, and routes them to the right place when it can't.
- AI receptionist
- Customer support
- Lead capture
- Appointment booking
- FAQs
- Call routing
OUTBOUND
Scale outbound conversations.
Run outbound campaigns that qualify, remind and follow up without manual dialling.
- Campaigns
- Contact lists
- Scheduling
- Retry logic
- Qualification
- Outcome tracking
AGENT BUILDER
Build your agent's brain.
Configure how your agent thinks, sounds and behaves, all from one place.
- Instructions
- Personality
- Voice
- Knowledge
- Tools
- Business rules
- Escalation
KNOWLEDGE
Ground your agents in your business.
Before answering, your agent looks up the right facts from your documents, policies and FAQs, so answers stay accurate and specific to your business.
- Documents
- Policies
- FAQs
- Product info
- Internal docs
INTEGRATIONS
From answering questions to getting things done.
Connect your agent to the systems your business already runs on, so it can take action instead of just talking.
- CRM
- Calendar
- APIs
- Webhooks
- ERP
- Ticketing
- Databases
- MCP
HUMAN HANDOFF
AI when it can. Humans when it should.
Agents know their limits. When a call needs a person, the handoff is seamless and nothing gets lost.
Live transfer
Calls move to a person without the caller repeating themselves.
Context preserved
The full conversation history travels with every handoff.
Agent-to-agent
Work can pass between specialised AI agents as well as to people.
Human takeover
A team member can step in and take over a call at any point.
ANALYTICS
Understand every conversation.
Every call is tracked across the dimensions that matter to your business.
- Transcripts
- Intent
- Outcomes
- Sentiment
- Resolution
- Cost
- Conversion
TELEPHONY
Bring your own telephony.
Connect VolubleAI to the phone numbers, SIP trunks and providers you already use, instead of rebuilding your stack.
- SIP trunks
- Existing numbers
- Call transfer
- DTMF
- Recording
ARCHITECTURE
How it fits together.
Every call flows from your phone line, through real-time voice and the agent, into the systems where work happens.
- ChannelsPhone numbersSIP trunksWeb voice
- VoiceSpeech recognitionTurn-takingVoice synthesis
- AgentLanguage modelKnowledge (RAG)Tools & MCPGuardrails
- Your systemsCRMCalendarTicketingAPIs & webhooks
SECURITY
Built for production. Designed for control.
AI guardrails
Control what your agents can access, say and do, with rules that apply to every call.
- Redact card numbers from transcriptsOn
- Escalate any mention of an emergencyOn
- Only quote prices from the approved listOn
- Allow off-topic conversationOff
Data protection & isolation
Customer data is protected across the platform and kept separate between organizations.
Access control
Decide who can view, edit and publish agents, data and settings.
Data retention
Set how long recordings and transcripts are kept, where supported.
Deployment flexibility
Run in the cloud, on private infrastructure or a customer-controlled setup, where available.
Build your first voice agent.
Start with one workflow, connect your systems, and go live on your own numbers.